For residents.
The LOFT resident portal is where you pay rent and send maintenance requests.
Maintenance
Send maintenance requests through the resident portal. For anything else, call the leasing office at (210) 942-0263, Tuesday to Friday 9 am to 6 pm, Saturday 10 am to 5 pm.
Good to know
- Quiet hours are 10 pm to 8 am
- Thousand Oaks is smoke-free: common areas indoors and outdoors, every home, and select patios, terraces and yards
- Renewable electricity powers all common areas
- Refer a friend: a $500 rent credit after they move in
- Pet rent includes the dog parks