Accessibility
We want everyone to be able to find a home at Thousand Oaks at Austin Ranch, on this website and in person.
Our commitment
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Pages work with a keyboard, show a visible focus outline, describe images with text and respect your device’s reduced-motion setting.
Known limits
- The 3D community view is a visual aid. Every apartment it shows is also in the list beside it, which works with screen readers and the keyboard.
- Virtual tours are provided by Matterport, and self-guided tours by Tour24; they may not work fully with assistive technology. Call us for a described walkthrough or an in-person visit.
- The neighborhood map is a visual aid. Every place on it is also in the list beside the map.
- Floor plan drawings are images. Ask us for the room details in another format.
Request an accommodation or another format
To request a reasonable accommodation or modification, information in another format, or help with anything on this site, call (210) 942-0263, email live@toapts.com, or visit the leasing center at 6760 Windhaven Pkwy, Tuesday to Friday 9 am to 6 pm, Saturday 10 am to 5 pm.
Equal Housing Opportunity
Thousand Oaks at Austin Ranch is an Equal Housing Opportunity community and follows the Fair Housing Act.