Questions and answers
If yours is not here, call (210) 942-0263.
Leasing
How will I know if I qualify?
Applications are evaluated on credit standing, rental history and background. Download the full rental requirements (PDF).
What lease terms do you offer?
Typically 5 to 15 months, depending on your move-in date.
Do you have monthly fees?
Yes: the Resident Service Bundle, water and storm water each month. See all fees.
Do you require a security deposit?
Fully approved applications need no additional move-in deposit. Conditional approvals may pay a conditional approval fee through Obligo. There is a $200 admin fee per home and an $80 application fee per applicant 18 and over.
Do you have a referral program?
Yes. You receive a $500 rent credit after the resident you referred moves in.
Pets
Are you pet-friendly?
Yes. Up to two dogs or cats per home, with no weight limit. Each pet has a $400 one-time fee and $25 a month pet rent, which includes Bacon’s Dog Park at The Shacks and George’s Dog Park.
Not permitted: reptiles, birds, exotic animals, Rottweilers, Pit Bulls, Chows, Dobermans, Staffordshire Terriers, Bull Mastiffs, Cane Corsos, Wolf Hybrids, and mixed breeds known for aggressive behavior.
Parking
What about parking?
There is open parking throughout the community. Garages, tuck-under and reserved spaces are available for a monthly fee; contact the leasing office to reserve one. See parking fees.
Community
If we lease in one area, can we use the amenities in another?
Every resident can use the community-wide amenities, including the pools, the fitness centers and the trails. Stag’s Leap and The Charles each add their own; see what each area includes.
Do you charge for the gyms?
No. Residents have free access to both fitness centers in Dry Creek Lodge.
What is Austin Ranch, and how big is it?
Austin Ranch covers 1,900 acres, with over 2,200 Thousand Oaks apartment homes, corporate campuses, Austin Square, The Shacks and The Boat House.
Living here
What schools would my child attend?
Thousand Oaks is in Lewisville ISD: Homestead Elementary (4.6 miles), Arbor Creek Middle (4.3 miles) and Hebron High (3.5 miles).
Is Thousand Oaks smoke-free?
Yes: common areas indoors and outdoors, inside every apartment and townhome, and select patios, terraces and yards.
Does the community have quiet hours?
Yes, from 10 pm to 8 am.
Where does the community’s electricity come from?
Renewable sources power all common areas.
Fees
Rents on this site are base rent. These charges are listed by the leasing office; fees change, and the leasing office confirms the current amounts.
One time
- Application$80 per applicant 18 and over
- Admin$200 per home
- Pet fee$400 one-time, non-refundable, per pet
Monthly
- Resident Service Bundle$53 a month (smart lock, pest control and trash removal)
- Water$12.47 a month
- Storm water$3 a month (a City of The Colony charge)
- Insurance waiver$12 a month insurance waiver
- Pet rent$25 a month per pet
Parking and storage (limited availability)
- Electric vehicle parking$150 a month
- Single-car garage$125 a month
- Shared enclosed garage$100 a month
- Tuck-under parking$50 a month
- Reserved parking$35 to $45 a month
- Storage unit$25 to $125 a month
Fully approved applications need no additional move-in deposit.
See it in person.
Visit the leasing center at 6760 Windhaven Pkwy, or tour on your own with Tour24, using your phone as the key.
(210) 942-0263
Tuesday to Friday 9 am to 6 pm, Saturday 10 am to 5 pm. Sunday and Monday: self-guided tours.